Institute President Deb Page leads the Education Sector of the Institute for Performance Improvement. In 2010 she conducted a study of perennially under-performing Georgia schools that had turned around their performance and were demonstrating sustained gains in student achievement. During the course of the study, she recognized a common body of practices used by school and school district leaders and state-assigned school improvement specialists guiding the turnaround process. She reached out to her colleague, Dr. Judith Hale, who was leading evidence-based certification of performance improvement practitioners for the International Society for Performance Improvement. Applying Dr. Hale’s expertise in credential-development, they conducted a national study to develop the ten national Certified School Improvement Specialist™ standards and the fully evidence-based Certified School Improvement Specialist™ designation. The Institute for Performance Improvement was launched in 2012 to provide training and certifications for school improvement faciliators. Deb spent 20 years in the private sector as a Human Capital Management executive. She began her career as a high school language arts teacher. She is an internationally Certified Performance Technologist. Dr. Judith Hale serves as a Senior Consultant to the Institute for Certification Development. Judith led the development of the Certified Performance Technologist™ evidence-based job certification for the International Society for Performance Improvement, managed certification for ISPI, and served two terms as President of ISPI. She is an internationally recognized expert in performance management, performance improvement and evidence-based certification and accreditation. Judith leads the division of the Institute that serves clients internationally, across all sectors.   Hale and Page co-authored The School Improvement Specialist Field Guide (Corwin Press, 2011). The Field Guide is the text for the LAUNCH!™ Learning Experience and contains 50+ digital tools. The Institute team has deep expertise in performance improvement, school improvement, human capital management, credential development, talent management, and adult training and development. The team is equally experienced in school turnaround, and continuous improvement at the state agency, local education agency and school level.s   The Institute’s focus on implementation for sustainability helps those they train and support to meet their goals and maintain gains in improvement over time.

The Institute Team


Dr. Jean Quigg, CSIS, serves as National CSIS™ Director and as Senior Lead Instructor. She is  co-author of the LAUNCH!™ Learning Experience, develops performance-based courses, and provides school  improvement consulting support to school districts. She is a retired School System Superintendent and a former Assistant Superintendent for Curriculum and Instruction, principal, assistant principal, reading specialist and elementary teacher. Her experiences in education span 40 years in urban, suburban, and rural school systems.  She is a Certified School Improvement Specialist (CSIS) and also earned her Instructional Design (ID (ILT)) Certification.

Dr. Gale Hey serves as Instructor of the LAUNCH!™ Learning Experience and provides consulting support in school improvement and human capital management. She is a retired Gwinnett County Public Schools Senior Associate Superintendent. She supervised principals and school zones, led professional learning and leadership development, and served as a principal, assistant principal and teacher. Dr. Lynn Plunkett, CSIS, serves as Instructor of the LAUNCH!™ Learning Experience, and Facilitator of Improvement Processes with a focus on development and fidelity of implementation of Career Academies. She is a former consultant to the Georgia DOE on Career Path Development, a former superintendent, associate superintendent, principal, assistant principal and teacher. Dr. JoAnn Brown serves as Instructor of the LAUNCH!™ Learning Experience, and Facilitator of Improvement Processes with a focus on leadership development. She is a highly effective leadership development consultant and trainer, a former principal, assistant principal and teacher. Pam Henderson serves as Operations Director for the Institute. Pam, and her company, Henderson and Associates, has specialized for over 30 years in operations management, event planning and management, financial planning and management and amazing client service and relationships.