Boost Your Career Trajectory with The Certified Performance Improvement Facilitator Training and Certification

Develop your competency and demonstrate your proficiency in using systematic processes to guide systemic, collaborative improvement across groups and organizations. The Performance Improvement Facilitator Learning & Performance Journey provides an Performance-based learning experience while connecting learners with peers across sectors for mutual benefit.

ISPI and the Institute for Performance Improvement are collaborating to provide the first comprehensive development program and project-based certification for facilitation of the critical work of performance improvement.
Applications are accepted twice annually for this fully-virtual series that spans five months. The rigor is similar to a high-level graduate class with an embedded project, in which participants apply their learning and tools to an improvement project of their choice that requires collaboration. Applicants also participate in interviews to determine their experience has created readiness for this elite experience. Access the application at:

Complete and submit to There is no cost to apply. Tuition is $5995 when accepted. For more information see below or contact

Learning with Peers

Synchronous learning in class is aligned with asynchronous peer-to-peer learning and coaching via the Promote digital platform. Participants report the rich peer interaction to be a highly valuable aspect of the experience, as well as the opportunity to immediately apply their learning to meeting their goals. The most common participant response: “I wish I had this training earlier in my career. It really has improved my practices!”

Apply Your Learning to Guiding an Improvement Project and Earn Certification CPIF

  1. Enroll and select a “Big Rock”, a project that will require you to facilitate collaborative improvement or innovation.
  2. Progress through the course series, applying your learning and tools to the project, with coaching.
  3. Submit your work as assignments, getting feedback from your peers and instructors.
  4. Network with your peers, sharing knowledge and assets.
  5. Complete the work/assignments and earn the Certified Performance Improvement credential and digital badge awarded by ISPI and The Institute for Performance Improvement.



The International Society for Performance Improvement and the Institute for Performance Improvement Recognize Certified Performance Improvement Facilitators™

July 21, 2021 – The Institute for Performance Improvement and the International Society for Performance Improvement are recognizing the first professionals to earn the Certified Performance Improvement Facilitator™ credentials. Certification requires completing a development program and a project-based certification. The development program The Performance Improvement Facilitator Learning & Performance Journey™ provides proven tools and processes to guide collaborative improvement. The certification proves participants can guide complex improvement efforts across groups and organizations.

The Performance Improvement Specialist Field Guide

Dr. Judith Hale, CPT and Deb Page, CPT researched the practices of effective performance improvement facilitators and codified and validated the ten standards of effective Performance Improvement Facilitator practice. These practices and dozens of proven tools are embedded in the Performance Improvement Specialist Field Guide, provided to all participants as an e-book as the key text for the series.

Collaborate With Peers

Participants find the immersive experience to be very valuable, as they work across sectors to support each other to guide complex, collaborative improvement.

Apply Proven Processes

Experience applying proven processes that support human performance improvement from analysis to implementation sustainability — all in one course series.

Build Your Brand

Through your network of peer experts and your CPIF certification you will enhance your value, reputation and tool kit, and enjoy a vibrant community of practice.

Demonstrate Mastery in High-Demand Skills

Employers report that the skills they need and expect in candidates and the employees they need today are in short supply. The CPIF certification provides evidence of high-demand, “21st Century” skills, needed to succeed in the Fourth Industrial Revolution:

Certified Performance Improvement Specialists facilitate improvement and innovation using high- demand skills to do things that have not been done before. This requires being able to guide those they serve to work collaboratively across groups, organizations and sectors to change how they work together to solve complex challenges.

Save time, resources and frustration. Add a Certified Performance Improvement Facilitator to your team.

The next Performance Improvement Facilitator Learning & Performance Journey begins September 2021 and runs through December 2021.

The Learning & Performance Journey aligns to the ISPI Principles and Systematic Process for Human Performance Improvement.

Employers may choose to sponsor tuition for their associates, or sponsor a private course series. Contact Chris Madrid to sponsor employees or a course.

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