“Let’s review what we said we’d do…”
“We’re still working on…”
Real performance breakthroughs require something more. As Zaffron and Logan explain in The Three Laws of Performance, people and organizations don’t just respond to plans or updates—they respond to the way situations occur to them. If you want to improve performance, you must shift how people see the situation and engage them in rewriting the future together.
That’s where performance improvement facilitation comes in.
Facilitation Isn’t About Talking – it’s About Guiding
It moves teams from:
- Reporting → Reframing
- Defensiveness → Discovery
- Blame → Breakthroughs
Facilitators trained in the CPIF™ (Certified Performance Improvement Facilitator) model guide groups through systemic, collaborative improvement using tested tools and a validated process.
From Updates to Action: A New Mindset
Yet many professionals have never been trained to facilitate these transformative conversations. They may know how to present, update, or manage—but not how to:
- Uncover systemic root causes
- Guide meaning-making and shared understanding
- Build alignment across silos
- Co-create actionable solutions
- Sustain implementation over time
Every organization needs someone equipped to lead this kind of work, not just talk about it.
What This Looks Like in Practice
We’ll also share tools from the new Performance Improvement Facilitator Playbook (available on Amazon and Kindle) and guide participants through:
- A quick facilitation gap analysis
- An environmental scan across the marketplace, workplace, work, and workforce
- Practical next steps to elevate facilitation in your organization or practice
Ready to Guide Breakthroughs?
Explore your training and certification options here: Performance Improvement Facilitator Development and Certification – The Institute for Performance Improvement
Let’s move from conversation to co-creation and from updates to real transformation.