School Improvement


School improvement facilitation is a core competency of education leaders, academic coaches, and state-assigned school improvement specialists.

Educators who are tasked with turning around struggling schools or who are transforming good schools to meet 21st Century challenges need support and professional learning that will help them successfully facilitate the improvement process.

We are committed to the success of educators and their students. We use performance-based approaches to professional learning and facilitation that reduce time to competency in the skills needed to accelerate school turnaround and transformation.

Regardless of the improvement model a school is implementing, our proven processes and evidence-based development programs help schools identify and address the factors that impact progress and sustainability. Our trademarked approach helps those who guide turnaround to effectively facilitate systemic, sustainable school improvement.

csis-logoOur research led to the identification of ten keys to facilitating sustainable improvement and transformation. These keys became the national Certified School Improvement Specialist™ standards, and the basis for the national, evidence-based CSIS™ job certification.

The CSIS™ standards are the basis for the evidence-based Institute LAUNCH!™ Learning and Performance Experience for education leaders and other school improvement facilitators.

The CSIS™ standards are:

  • Analyze and Apply Critical Judgement
  • Facilitate Deriving Meaning and Engagement
  • Focus on Systemic Factors
  • Plan and Record
  • Organize and Manage Effort and Resources
  • Guide and Focus Collaborative Improvement
  • Build Capacity
  • Demonstrate Organizational Sensitivity
  • Monitor Accountability and Adoption
  • Implement for Sustainability

To engage your organization in learning and applying our proven practices through our LAUNCH!™ Learning and Performance  Experience contact Deb Page at

Performance Focus


We are committed to using performance-based development approaches and developing and sharing tools and processes that are easily and practically applied on the job in schools.

A common response of our clients is, “I wish I had this experience and support years ago.” Our professional learning experiences use performance-based, micro-teaching that ensures participants can transfer their learning to practice immediately. The LAUNCH!™ Learning and Performance  Experience is a hands-on, performance-based approach to facilitating school improvement.

Our digital tools for facilitating systemic, sustainable performance improvement in schools are embedded in The School Improvement Specialist Field Guide from Corwin Press so that they are easily adapted to local contexts.

Human Performance Improvement


All work in every organization is accomplished by people to add value for people. Our proprietary processes apply proven Human Performance Improvement principles and practices that include the Certified Performance Technologist™ international performance standards:

The CPT™ standards are:

  • Focus on Results
  • Take a Systemic View
  • Add Value
  • Work in Partnership with Clients and Stakeholders
  • Determine the Need or Opportunity
  • Determine Causes
  • Design Solutions Including Implementation and Evaluation
  • Ensure Solutions’ Conformity and Feasibility
  • Implement Solutions
  • Evaluate Results and Impact

A hallmark of Human Performance Improvement is the focus on identifying and addressing the factors in the marketplace, workplace, work, and workforce that impact successful performance. We help those we support to conduct robust, systemic performance analysis and to break down the work of improvement and transformation into doable, practical tasks. Our programs apply evidence-based approaches to improving working conditions and managing barriers to success.

Though new to education, Human Performance Improvement is well established in evidence-based practices, including medicine, energy, construction, and other sectors in which the cost of human error or under-performance is high and can be damaging to workers, the environment, or the public.

We help school improvement facilitators apply Human Performance Improvement approaches to guide systemic improvement that is effective and sustainable.

To learn more about the CSIS™ Standards and about applying proven Human Performance Improvement practices in education, contact Institute President, Deb Page at

Our Programs and Services


The work of improving and transforming schools is based on developing an education workforce with the skills they need to continuously learn and to address the complex factors that impact school and student performance. Our approaches build local capacity for work force development.

The LAUNCH!™ Learning and Performance Experience

Our LAUNCH! Learning and Performance Series meets ESSA requirements for evidence-based school improvement interventions with a strong emphasis on leadership. Locally implemented, our evidence-based program is intensive, year-long, job-embedded and aligned to the validated Certified School Improvement Specialist standards.  Our  performance-based approaches develop school and district leaders, academic coaches and other state and local school improvement facilitators to facilitate sustainable, systemic school improvement. Participants participate in learning communities with peer and coach support.

LAUNCH! engages participants, using their schools’ performance data and focusing on their unique challenges guiding school turnaround and transformation. This intensive ten-part Experience is based on the national Certified School Improvement Specialist™ standards. Cohorts are offered for school districts, regional groups and state education agencies.

Participants’ supervisors attend alongside their participants. The Institute develops these individuals to support, supervise and assess participants’ transfer of learning to on-the-job practice and results. Supervisor participation under education agency Memorandums of Agreement ensure participants’ learning and on-the-job practice is “expected and inspected”. Successful program completion earns a micro-credential, a verifiable digital badge, proving proficiency.

Contact to engage your organization in this high -quality Experience.

The SUCCESS CASE EVALUATION METHOD® Learning and Performance Experience

We develop practitioners to meet ESSA requirements for developing Logic Models for interventions and evaluating interventions’ outcomes and results. The Success Case Method, developed by Dr. Robert Brinkerhoff to evaluate education initiatives,  has been used successfully across all sectors and around the world to evaluate professional learning and other interventions.

The Success Case Evaluation Method® registered service marks are the exclusive property of and owned by BTS, Inc. and its subsidiary company, Advantage Performance Group. BTS and APG have granted sub-license rights to TIFPI to use the Success Case Evaluation Method® in its school improvement training programs.

To engage your organization  contact  Deb Page at

The THRIVE!™ Learning and Performance Experience

We teach professional developers how to design and provide performance-based professional learning for educators that transfers to on-the-job performance.

To engage your organization  contact a Deb Page at

The GROW!™ Learning and Performance Experience

We help school districts, regional education centers, and state education agencies to implement local and regional evidence-based processes to develop a deep pool of leaders at all levels who can guide school improvement and transformation.

To engage your organization  contact Institute President Deb Page at


Evidence-based Certification


Evidence-based certifications provide a benefit that other credentials do not, verifiable demonstration of proficiency in practice. Micro-credentials are gaining popularity across all sectors. These online, digital badges are instantly verifiable in a way that resumes and most credentials are not.

We confer and develop valid, reliable, and legally-defensible credentials, with a focus on evidence-based certification. Evidence-based approaches rely on the documentation of performance on-the-job with supporting data and attestations from stakeholders.

For information on development of valid, reliable and legally-defensible certifications, digital badges, and program accreditations contact Certification National Director Dr. Jean Quigg at

The national Certified School Improvement Specialist™ credential is based on school improvement facilitators’ documentation of their performance of the ten national CSIS™ standards over the past three to five years with triangulated performance data. CSIS™ Certification applications are processed through a double-blind review process. Applicants complete an online Orientation to the CSIS™ Standards and Application Process. No other seat-time is required. Certification is recognized by the award of a digital badge, a verifiable micro-credential.

To learn more about CSIS™ certification, contact CSIS National Director, Dr. Jean Quigg at

Logic Model Development and Intervention Evaluation


The SUCCESS CASE™ Learning and Performance Experience

We develop practitioners to meet ESSA requirements for developing Logic Models for interventions and evaluating interventions’ outcomes and results. The Success Case Method, developed by Dr. Robert Brinkerhoff to evaluate education initiatives,  has been used successfully across all sectors and around the world to evaluate professional learning and other interventions.

To engage your organization  contact Institute President Deb Page at