Introduction
Why Supporting Processes Matter
Shared Challenges Faced by EDOs and Community Foundations
Challenge
Relevance to EDOs
Relevance to CFs
Case Study: EDO Workforce Coalition
Initial enthusiasm was strong. Major employers, technical colleges, school districts, and regional workforce boards signed on. Yet within 12 months, momentum unraveled.
The failure to implement foundational supporting processes was a key factor. New partners had no formal onboarding, leading to uneven understanding of the coalition’s goals, roles, and timelines. The EDO lacked a shared governance structure; decision-making defaulted to informal meetings dominated by a handful of stakeholders. Frustration grew as some partners felt excluded or unclear about how decisions were being made.
Even more critically, the coalition failed to establish shared success metrics or a data infrastructure to track employer needs, participant outcomes, or training alignment. This made it difficult to adapt programs in real time or demonstrate early wins to funders and elected officials.
When a new mayoral administration took office, economic development priorities shifted to small business recovery and downtown revitalization. Without formal documentation, knowledge management systems, or backbone support staff, the coalition lacked the continuity to survive the transition. It disbanded quietly in its second year.
The opportunity cost of failure was steep: training funds went unspent, over 20% of critical job openings remained vacant, and at least three employers delayed expansion plans due to workforce instability. The EDO later cited the absence of structured stakeholder engagement and CPIF-aligned implementation planning as a key lesson for future coalition efforts.
Case Study: Community Foundation – Neighborhood Preparedness Collaborative
The initiative convened a cross-sector coalition including local nonprofits, emergency management officials, city planners, utility providers, and resident associations. Early pilot projects included neighborhood risk assessments and the installation of water retention landscaping in three underserved areas.
While the effort directly aimed to protect approximately 1,500 residents living in flood-prone areas, its impact extended much further. The region’s economy relies heavily on small businesses, many of them located in low-lying commercial corridors vulnerable to storm damage. Each major flooding event previously resulted in an average of $2–3 million in damages to local shops, restaurants, and service providers, along with weeks of revenue loss. The Collaborative was positioned to reduce these risks by improving infrastructure and increasing preparedness across the entire community.
Despite early promise, the initiative was hindered by the absence of core supporting processes: There was no structured onboarding for late-joining partners. The governance framework was informal, which caused confusion over decision-making and voting rights. Communication was inconsistent, especially between technical agencies and grassroots organizations.
When a $3 million federal grant for community infrastructure was announced, the coalition failed to act quickly due to unclear internal coordination. Tensions grew as smaller community organizations expressed frustration with a process that felt extractive rather than collaborative.
The opportunity cost was significant: The coalition missed the deadline for a major funding opportunity. Several grassroots organizations withdrew from the initiative. Planned improvements for three flood-prone neighborhoods and adjacent commercial corridors were postponed, leaving over 1,500 residents and hundreds of small businesses exposed to risk during the next storm season.